Industry
Food Service
About
Smart Sweets is a beloved and innovative Vancouver company that’s made it their mission to #KickSugar and keep candy. With a dynamic brand and rapid growth, it seemed like this success story was a happily ever after. But when it came to their online experience, the website was dishing up a lot of issues for customers when it came to interactivity and the sales process.
Design, Engineering, Data & Testing

Building a unique and interactive shopping experience

Smart Sweet’s Build-a-Box feature is an interactive element that allows shoppers to customize their box of candies. As shoppers added products, they could see an animated box open and fill up with their selections. However, most of the interactivity occurred below the screen frame. This forced users to scroll up and down to see the animation, turning the delightful experience into a frustrating one.

The Result

Enhanced engagement and streamlined shopping experience

In our redesign, we brought everything above the fold, maintaining the fun while making the shopping experience seamless. Smart Sweets received great feedback on the update - customers loved it!

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